Frequently Asked Questions
What are your candles made with?
What are your candles made with?
Our candles are thoughtfully made with paraffin free coconut soy wax, unbleached cotton wicks, and carefully selected essential oils and botanical extracts. Never synthetic fragrance oils, paraffin, or dyes. Any natural color variation comes from the essential oils and botanical extracts.
What kind of essential oils do you use in your candles?
What kind of essential oils do you use in your candles?
We use thoughtfully chosen essential oils, certified organic essential oils, and botanical extracts selected for their quality, beautiful scent profiles, and overall candle performance. Always synthetic fragrance free.
How long should I burn my candle?
How long should I burn my candle?
For best performance, allow the wax to melt close to the edges during the first burn (approx 3-4 hours). After that, burn your candle for up to 4 hours at a time.
Why is wick trimming important before each burn?
Why is wick trimming important before each burn?
Keeping your wick trimmed to ¼ inch before each burn helps support a cleaner, more even candle experience. It may also help reduce excess smoke, mushrooming, uneven burning, and overly high flames for a more beautiful, controlled burn.
Are your candles intended for gifting?
Are your candles intended for gifting?
Absolutely! Our candles are thoughtfully designed to feel elevated, personal, and meaningful for gifting and everyday moments alike.
Can I personalize my candle lid?
Can I personalize my candle lid?
Yes. We offer optional personalized lid engraving, creating a thoughtful keepsake perfect for gifting or personal moments.
If I choose not to personalize my lid, will my candle still include an engraved lid?
If I choose not to personalize my lid, will my candle still include an engraved lid?
Yes. If personalization is not selected, your candle will still arrive with our signature bamboo lid beautifully engraved with the Earth and Soul Candle Co. logo for a timeless, refined finish.
Should I place the lid back on my candle between uses?
Should I place the lid back on my candle between uses?
Yes. Replacing the bamboo lid between burns may help protect your candle from dust and debris while preserving the overall candle experience. Always allow your candle to completely cool before placing the lid back on the vessel.
Can I use my candle with a candle warmer?
Can I use my candle with a candle warmer?
Yes. Our candles may also be enjoyed with a candle warmer for a flameless scent experience. Candle warmers gently heat the wax without lighting the wick. For best results, we recommend using a high quality top down warmer and following all manufacturer guidelines. Avoid excessive heating for prolonged periods to help preserve the integrity of the candle.
Why is my candle wick mushrooming?
Why is my candle wick mushrooming?
Wick mushroom is a normal carbon build up that can occur during burning, especially in natural wax candles scented with essential oils. Even with proper wick trimming, a small carbon cap may still form at the tip of the wick. This is usually cosmetic and can be minimized by trimming the wick to ¼ inch before each burn and following proper burn sessions.
Why does my candle look different each time it cools?
Why does my candle look different each time it cools?
Because we use a natural wax blend, appearance variations are normal. These natural characteristics do not affect performance and are part of working with clean, paraffin free wax.
Should I use a candle snuffer instead of blowing out my candle?
Should I use a candle snuffer instead of blowing out my candle?
A candle snuffer is a gentle way to extinguish your candle and may help minimize smoke while preserving the overall candle experience. While blowing out your candle is perfectly fine, many prefer using a snuffer for a cleaner, more elevated experience.
Why is there wax left on the vessel walls between burns?
Why is there wax left on the vessel walls between burns?
A small amount of wax on the vessel walls can happen, especially during early burns. Natural wax blends can take a few sessions to fully “train” the candle. Continue burning in proper sessions and avoid short burns.